Privacy Policy

Last updated: 12th September 2023

1. Information Collection and Use

1.1 User Data
When you visit our website, we may collect certain personal information that you voluntarily provide to us, including names, email addresses, phone numbers, and addresses. We use this information to offer user accounts, memberships, and 1-2-1 services. The provision of this data is necessary for us to provide these services to you.

1.2 Payment Processing
To handle payments, we share your name and email address with our trusted third-party payment processor, Stripe. Stripe uses this information solely for the purpose of processing payments securely and in compliance with applicable data protection laws. We do not store any payment details on the Clan Dog website. This is handled solely by Stripe.

1.3 Analytics
We may use Google Analytics to track user interactions with the website. This allows us to better understand how users navigate our site, improve its functionality, and tailor our services to better meet your needs. Google Analytics does not collect any personally identifiable information.

2. Information Storage and Security

We store your personal data securely and take precautions to protect it against loss, misuse, unauthorized access, or disclosure. We maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

3. Use of Cookies

Our website uses cookies to enhance the user experience and provide personalized features. A cookie is a small text file that is stored on your device when you visit our website. It helps us identify you as a logged-in user and allows for a more seamless browsing experience. You have the option to decline cookies by modifying your browser settings; however, some features of our website may not function properly as a result.

Cookies we use:

  • unique_id - Used to store currently logged in account and to retrieve account details
  • PHPSESSID - Used to access server side session variables (such as user account name and email address etc...)
  • __stripe_sid - Used by Stripe (Payment Processor)
  • __stripe_mid - Used by Stripe (Payment Processor)
  • Google Analytics - Used to track user interactions on the website

4. Disclosure of Personal Information

We do not share your personal data with any third parties except as mentioned in this Privacy Policy. We may disclose your information if required by law, to protect our rights, or to comply with a court order, legal process, or regulatory request.

5. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with their personal information without your consent, please contact us, and we will take steps to promptly remove such information from our records.

6. Your Rights

You have the right to access, correct, and delete your personal information held by Clan Dog. If you would like to exercise these rights or have any questions about our Privacy Policy, please contact us at

Please note that as our services involve interactions with third-party platforms, such as Stripe and Google Analytics, their privacy policies also apply when using their services.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, so please review this policy periodically for any updates.

Last updated: 12/09/2023

By using the Clan Dog website, you consent to the terms outlined in this Privacy Policy.